Solving Non-functioning Notification Banner Issues in Google Chrome PWAs: Your Guide

Some of you may have encountered non-functioning notification banner while using our web application installed as a Progressive Web App (PWA) through Google Chrome. We understand the frustration and inconvenience this may have caused, and we're here to shed some light on the situation and offer guidance. 

 

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Quick Fix:

Try updating your Chrome browser (on Windows) to be at least Version 122.0.6261.112

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The Issue: Non-functioning Notification Banner

Some of you may have noticed that when clicking on notifications received from our PWA app installed through Google Chrome, you're not being redirected to the intended URL. This issue arises only when you install our web application as a PWA through Google Chrome. However, rest assured, if you access our application through the browser without installing it as a PWA, everything functions as expected.

What This Means for You:

We recognize that this hiccup may disrupt your workflow and impact your user experience. We sincerely apologize for any inconvenience this may have caused. We understand the importance of seamless navigation and functionality within our application, and we're working diligently to address this issue

What We're Doing About It:

Our team is actively investigating the root cause of this problem. We're collaborating with Google Chrome's support team to identify a solution and ensure that notifications function as intended for all our users. Your experience is our top priority, and we're committed to resolving this issue promptly.

What You Can Do:

While we address this issue, we recommend the following steps to minimize its impact.

If you prefer using Google Chrome, you can opt-out of using our web application as a Progressive Web App (PWA). Instead, simply access our website through plain Chrome to continue receiving notifications. This bypasses the problem encountered with PWAs in Chrome.

Alternatively, you can utilize Microsoft Edge as your browser of choice. Install our web application through the Edge browser, and you'll find that notifications function seamlessly without any issues. Edge provides a reliable alternative where notifications work as intended.

We're Here for You:

Your satisfaction and trust are paramount to us. We appreciate your patience and understanding as we work to resolve this issue. If you have any questions, concerns, or feedback, please don't hesitate to reach out to our support team. We're here to assist you in any way we can.

Thank you for your continued support and for being a valued member of our community.

JustSnipe Support 

support@justsnipe.com

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Scheduled Maintenance - 26 January 2024 0:00 AM to 3:00 AM

Our servers will undergo maintenance on 26 January 2024 0:00 AM to 3:00 AM (UTC-8). During this time, JustSnipe may experience slow performance or temporary unresponsiveness.

Please note that any active snipes during this period may not be executed, resulting in potential loss of an auction. Some sections of our website may also be unavailable and display error messages.

We apologize for the late notice and appreciate your understanding.

 

JustSnipe Support

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Scheduled Maintenance - 15 December 2023 0:00 AM to 3:00 AM

Important Update: Please note that on 15 December 2023, from 0:00 AM to 3:00 AM (UTC-8), we will be performing maintenance on our servers. During this time, you may experience slower performance on JustSnipe, and it may not respond as promptly as usual.

For those with active snipes during these hours, be aware that there could be delays, possibly impacting your auction activities. Additionally, certain sections of our website may display error messages.

We apologize for the short notice and greatly appreciate your patience and understanding.

JustSnipe Support

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Scheduled Maintenance - 27 October 2023 0:00 AM to 3:00 AM

Quick heads up: we've got some maintenance coming up for our servers on 27 October 2023 0:00 AM to 3:00 AM (UTC-7). JustSnipe might act a bit sluggish during that time, and there's a chance it won't respond as quickly as you're used to.

If you've got snipes in the works during this period, they might hit the snooze button, potentially affecting your auctions. Some parts of our website might also throw some error messages your way.

We know it's a bit last-minute, and we appreciate your understanding.

JustSnipe Support

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Scheduled Maintenance - 22 September 2023 0:00 AM to 3:00 AM

 We've got some exciting news – it's that time again for a little maintenance magic! 🧙‍♂️ On 22 September 2023, between 12:00 AM and 3:00 AM (UTC-7), our servers are getting a bit of a spruce-up.

Now, don't panic if you notice JustSnipe feeling a tad sluggish or giving you the silent treatment during this brief spa session. It's just our servers enjoying a well-deserved break.

If you're planning to snipe some auctions during this downtime, hang on to your bids for just a bit longer. We've hit the pause button, so those snipes might not get executed as swiftly as usual. But don't worry, your treasure hunt is safe with us.

You might see a few error messages pop up on our site during this time. It's all part of the maintenance party!

We're a bit fashionably late with this announcement, but hey, better late than never, right? We're super thankful for your understanding and support as we keep JustSnipe running like a well-oiled machine.

So, mark your calendars for 22 September 2023, from midnight 'til 3 AM (UTC-7), and be ready for JustSnipe to come back even snappier and more fabulous than ever! 💃🎩💻

Stay snipe-tastic! ✌️ 

JustSnipe Support

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Scheduled Maintenance - 18 August 2023 0:00 AM to 3:00 AM

Our servers will undergo maintenance on 18 August 2023 0:00 AM to 3:00 AM (UTC-7). During this time, JustSnipe may experience slow performance or temporary unresponsiveness.

Please note that any active snipes during this period may not be executed, resulting in potential loss of an auction. Some sections of our website may also be unavailable and display error messages.

We apologize for the late notice and appreciate your understanding.

 

JustSnipe Support

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Scheduled Maintenance - July 21st 0:00 AM to 3:00 AM

 

Our servers will undergo maintenance on July 21st 0:00 AM to 3:00 AM (UTC-7). During this time, JustSnipe may experience slow performance or temporary unresponsiveness.

Please note that any active snipes during this period may not be executed, resulting in potential loss of an auction. Some sections of our website may also be unavailable and display error messages.

We apologize for the late notice and appreciate your understanding. 

 

JustSnipe Support

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Display Issue with Snipe Wins (Update 2023-06-19 08:00)

(Update 2023-06-19 08:00) We have developed a temporary workaround to address the display issue. The workaround enables the correct winning result to be displayed, ensuring that your successful snipes are accurately reflected. The update will only apply to new snipes from 2023-06-19 08:00 UTC-7. 

The cause stems from the time it takes for eBay's system to change the status of the auction. In some cases, the auction status remains active for a longer duration than usual, resulting in the incorrect display of snipe wins.

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We want to inform you about a recent issue regarding the display of snipe wins on JustSnipe. Some customers have reported that their successful snipe wins appear in the "Didn't Win" section, suggesting they lost the auction when they actually won. We want to assure you that this issue does not mean your snipe was not sent to eBay.

Rest assured that this display issue does not reflect a failed snipe or the loss of your winning item. Your snipe was successfully submitted to eBay. Our team is actively working on resolving this discrepancy to ensure accurate results. 

We will post more details when there are updates on this issue. 

We apologize for any inconvenience caused. We appreciate your continued support and trust. For further questions or concerns, please contact support@justsnipe.com 

 

JustSnipe Support

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Scheduled Maintenance - June 16th 0:00 AM to 3:00 AM

Our servers will undergo maintenance on June 16th 0:00 AM to 3:00 AM. During this time, JustSnipe may experience slow performance or temporary unresponsiveness.

Please note that any active snipes during this period may not be executed, resulting in potential loss of an auction. Some sections of our website may also be unavailable and display error messages.

We apologize for the late notice and appreciate your understanding. 

 

JustSnipe Support

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Important System Update: Hard Refresh Required

We are excited to announce that our system has just been updated with new features and improvements. However, in order to fully experience these changes, you may need to perform a hard refresh on your browser.

A hard refresh will clear your browser's cache and reload the page from the server.

This ensures that you are viewing the most up-to-date version of our system.

To perform a hard refresh on most browsers, please follow these simple steps:

Windows: Press Shift + Ctrl + F5
Mac: Press Command + Shift + R
Linux: Press Ctrl + Shift + R

To check the current version of the site, please scroll to the bottom of the page, and you will see the version of the page on your system. Our current version is:

v.2.2.6
rel.2023-04-21T09:11:19Z

If the version displayed is different from the above, we recommend clearing your browser cache and restarting your browser. This will ensure that you are accessing the latest version of our site and may resolve the issue.

We apologize for any inconvenience this may cause, but we believe that the benefits of the update will outweigh any temporary inconvenience.

Thank you for your patience and understanding. If you have any questions or concerns, please don't hesitate to reach out to our support team.

 

JustSnipe Support

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