Web Server Outage

Web Server Outage 10/9/2005


(06:00 10/9/2005) The issue has been resolved. We are still waiting for the confirmation from network engineers. This issue affected only the web server, our bid servers are operating as normal. We will post more details soon.

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Our web server experienced network outage. Engineers have been notified. We are working to solve this issue as fast as we can. Sorry for any inconvenience.

All bid executions are working fine. Users may not be able to schedule new bids, update, or cancel any current bid.

JustSnipe Support

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Intermittent Network Connection Problem

Intermittent Network Connection Problem.

Around 18:09 - 18:10, 18:20 - 18:21, and 19:00 - 19:01 of Oct 6th; connections from both of our bid servers to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message. The issue happened sporadically and appeared to be corrected by itself. Users who have pending snipes in next 12 hours should be cautious.

JustSnipe Support
Auction sniper

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False Error Message When Sign in

False Error Message When Sign in (Oct 3rd - 4th)

Since last night, some users may experience the following warning message when sign in to JustSnipe:

You may either have a warning in your eBay account or have an invalid eBay information. This error may cause missing snipe or delayed the bidding process. Please sign in to eBay to check any warning message

This is a false error message and it has no impact on the sniping/bidding process.

We have corrected the issue. Sorry for any inconvenience.

JustSnipe Support

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Scheduled Hardware Maintenance for Tuesday September 27th

Scheduled Hardware Maintenance for 22:00 of Tuesday September 27th 2005 - 04:00 of Wednesday September 28th 2005

JustSnipe have scheduled servers maintenance starting around 22:00 (Sep 27th) - 04:00 (Sep 28th) (Pacific Time), to optimize our system. Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "Sorry, your sign-in id is not in our record", "missing bid" or "snipe error".

Any scheduled bids for auction that will be ended during this time frame will not be executed.

Certain parts of our website will not be accessible and may generate "Temporary Error" message. We are sorry for the short notification and appreciate your patience.

Thank you for using JustSnipe.com.

JustSnipe Support

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Intermittent Network Connection Problem to "Free" members.

Intermittent Network Connection Problem to "Free" members.

(10:00) The network engineers had been contacted and they re-routed the network to another providers. The issue is now resolved. Sorry for the inconvenience.


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Starting from 7:00 of Sep 23rd, connections from one of our bid servers to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message.

The issue happened sporadically and caused problem mainly to users in the free plan.

We are working to find a resolution and will post more details soon.

JustSnipe Support

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Intermittent eBay Network Issue

Intermittent eBay Network Issue

Starting from 18:32 - 19:00 of Sep 19th, eBay seeems to have some problem with the sign in page, connections from multiple networks to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message. The issue happened sporadically during the time frame.

For more information,
http://www2.ebay.com/aw/announce.shtml

JustSnipe Support

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Web Server Scheduled Maintenance

Web Server Scheduled Maintenance for 21:00 - 23:59 of Monday September 19th 2005

JustSnipe have scheduled web server maintenance starting around 21:00 - 23:59 September 19th (Pacific Time), to update a system diagnostic tool. During this time, users will not be able to schedule /add /update /modify /cancel any snipes.

All scheduled bids will be executed as usual.

This update will occur only to the web server, not the bid server.

We are sorry for the short notification and appreciate your patience.
Thank you for using JustSnipe.com.

JustSnipe Support

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Intermittent eBay Network Issue

Intermittent eBay Network Issue

Starting from 13:52 - 15:10 of Sep 18th, connections from multiple networks to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message. The issue happened sporadically during the time frame. As of now, the issue seems to be corrected by itself.

JustSnipe Support

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REMINDER: Scheduled Maintenance for 00:01 - 03:00 of Thursday September 15th 2005

REMINDER: Scheduled Maintenance for 00:01 - 03:00 of Thursday September 15th 2005

JustSnipe have scheduled servers maintenance starting around 00:01 - 03:00 September 15th (Pacific Time), to optimize our system. Users will not be able to schedule /add /update /modify /cancel any snipes. Some users may experience "missing bid" or "snipe error".

Any scheduled bids for auction that will be ended during this time frame will not be executed.

Certain parts of our website will not be accessible and may generate "Temporary Error" message. We are sorry for the short notification and appreciate your patience.

Thank you for using JustSnipe.com.

JustSnipe Support

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Another eBay Connection Problem

eBay Connection Problem

There has been a brief intermittent connection problem to eBay from 12:41 - 12:50 of Sep 13th. During the time, many connections from our multiple networks to eBay were lost /or delayed and caused some users to receive "Snipe Error" and "Auction Ended" message. The problem seems to be resolved.

JustSnipe Support

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