Our servers will undergo maintenance on 28 November 2025 0:00 AM to 3:00 AM (UTC-7). During this time, JustSnipe may experience slow performance or temporary unresponsiveness.
Please note that any active snipes during this period may not be executed, resulting in potential loss of an auction. Some sections of our website may also be unavailable and display error messages.
We apologize for the late notice and appreciate your understanding.
JustSnipe Support
=====
Oct 20, 3:00 PM PDT -- The earlier issue affecting the ability to add new snipes and perform hourly price checks was resolved around 3:30 AM PDT. Since then, there have been no further problems impacting JustSnipe, and all snipes have been successfully sent to eBay as scheduled.
Some users may have experienced occasional slowness during the day. We're sorry for the inconvenience this may have caused. While things are generally stable, we're not completely out of the woods yet and will continue monitoring the situation closely. We will provide another update if any new issues arise.
---
Oct 20, 2:05 AM PDT -- We are aware of an external service issue currently affecting certain JustSnipe features. At this time, users may not be able to add new snipes, and the hourly price check function is temporarily unavailable.
All scheduled snipes and bid placements on eBay continue to operate normally. We are monitoring the situation closely and will provide further updates once the affected features are fully restored.
---
Oct 20, 12:11 AM PDT -- We are currently monitoring an external service issue that may cause increased error rates or slower response times on some parts of our system. At this time, JustSnipe remains operational and unaffected. We will continue to keep an eye on the situation and provide an update if any impact occurs.
Thank you,
JustSnipe Support
===
Our servers will undergo maintenance on 17 October 2025 0:00 AM to 3:00 AM (UTC-7). During this time, JustSnipe may experience slow performance or temporary unresponsiveness.
Please note that any active snipes during this period may not be executed, resulting in potential loss of an auction. Some sections of our website may also be unavailable and display error messages.
We apologize for the late notice and appreciate your understanding.
JustSnipe Support
=====
Our servers will undergo maintenance on 15 August 2025 0:00 AM to 3:00 AM (UTC-7). During this time, JustSnipe may experience slow performance or temporary unresponsiveness.
Please note that any active snipes during this period may not be executed, resulting in potential loss of an auction. Some sections of our website may also be unavailable and display error messages.
We apologize for the late notice and appreciate your understanding.
JustSnipe Support
=====
Our servers will undergo maintenance on 27 June 2025 0:00 AM to 3:00 AM (UTC-7). During this time, JustSnipe may experience slow performance or temporary unresponsiveness.
Please note that any active snipes during this period may not be executed, resulting in potential loss of an auction. Some sections of our website may also be unavailable and display error messages.
We apologize for the late notice and appreciate your understanding.
JustSnipe Support
=====
On June 8, 2025, JustSnipe experienced intermittent network disruptions affecting multiple servers in our infrastructure. The issue occurred between 3:30 PM and 8:00 PM Pacific Time and stemmed from problems within our network provider's systems.
During this period, some users may have encountered the following issues:
* Snipes that ended during the outage window may have failed with error code #8
* Sign-in attempts may have failed for some customers
The underlying network issue has since been resolved by our provider; however, we are continuing to monitor the situation closely. While all services have returned to normal, we recommend users remain cautious and let us know if they notice any irregularities.
We sincerely apologize for the inconvenience and appreciate your understanding as we work to maintain a reliable service.
Thank you,
JustSnipe Support
=====
We’re pleased to share that our system has been updated with new features and enhancements! To make sure you’re seeing the latest changes, you may need to perform a hard refresh on your browser.
A hard refresh clears your browser’s cache and forces it to reload the latest version of the site from the server.
To perform a hard refresh on most browsers, please follow these simple steps:
Windows: Press CTRL + Shift + R
Mac: Press COMMAND + Shift + R
Linux: Press CTRL + Shift + R
You can also visit the following link to clear cache.
*** ⚠️ Important ***
This will remove all stored settings and cached data related to our site.
To confirm you’re on the latest version, scroll to the bottom of any JustSnipe page to view the version number. The current version is:
v.2.3.1
rel.2025-04-25T09:56:51Z
If your version doesn’t match, we recommend clearing your cache and restarting your browser to ensure you’re seeing the most up-to-date content.
We apologize for any inconvenience this may cause, and we truly appreciate your understanding. We’re confident that the improvements will enhance your experience.
If you need any assistance, feel free to contact our support team.
JustSnipe Support
=====
Our servers will undergo maintenance on 25 April 2025 0:00 AM to 3:00 AM (UTC-7). During this time, JustSnipe may experience slow performance or temporary unresponsiveness.
Please
note that any active snipes during this period may not be executed,
resulting in potential loss of an auction. Some sections of our website
may also be unavailable and display error messages.
We apologize for the late notice and appreciate your understanding.
JustSnipe Support
=====
Update: All Minor Issues Fixed + eBay Search on JustSnipe Currently Down
We’re happy to share that all previously reported minor issues following Error -1806 (Invalid Item ID) have now been resolved:
✅ Fixed: Incorrect "Ship to:" Warning Message – The incorrect message stating "Seller may NOT ship to your country." has been corrected.
✅ Fixed: Incorrect "Buy It Now" Warning – The misleading message about "Your Snipe (max bid) being more than the Buy It Now price" no longer appears for auctions without a Buy It Now option.
✅ Fixed: Auction Price Not Updating – The automated price check should now reflect the most up-to-date auction price in your JustSnipe account.
⚠️ New Issue: eBay Search on JustSnipe is Currently Down
We have discovered that our eBay Search feature on JustSnipe is not working. This feature allows users to search for items by keywords and save searches, as well as search for items listed by specific sellers. Unfortunately, this issue may require more time to fix, and we are actively investigating it.
We appreciate your patience while we work to resolve this. If you notice any other issues, please let us know.
JustSnipe Support
-----
We have made progress in addressing the minor issues and wanted to provide an update:
✅ Fixed: Incorrect "Ship to:" Warning Message – The issue where some users saw "Seller may NOT ship to your country." incorrectly has been resolved.
✅ Fixed: Incorrect "Buy It Now" Warning – The misleading message about "Your Snipe (max bid) being more than the Buy It Now price" should no longer appear for auctions that do not have a Buy It Now option.
⚠️ Still Working On: Auction Price Not Updating – The automated price check may still not reflect the most up-to-date auction price in your JustSnipe account. We are actively working on a fix and will update you once it is resolved.
We sincerely apologize for any inconvenience and appreciate your patience while we work through these issues. If you notice anything else that seems off, please let us know!
-----
Following our recent resolution of Error -1806 (Invalid Item ID), we have identified some minor issues that may still affect your experience:
We want to reassure you that the original issue preventing new snipes has been fixed. These are separate minor issues, and we are actively working on resolving them.
We sincerely apologize for any confusion or inconvenience and appreciate your patience. We will provide updates as soon as a fix is in place.
JustSnipe Support
=====
Reference:
Error -1806 - Invalid Item ID - Resolved ✅
Update: Error -1806 (Invalid Item ID) Resolved
We have implemented a workaround patch to resolve Error -1806 (Invalid Item ID) that affected users trying to add new snipes. You should now be able to add snipes without any issues.
This problem began yesterday around 5 PM Pacific Time and only impacted the ability to add new snipes. It did not affect any previously scheduled snipes, and all existing snipes were successfully sent to eBay.
While the immediate issue has been addressed, we are still working on a permanent solution. We appreciate your patience and will provide further updates as needed.
JustSnipe Support
-----
Some users may encounter Error -1806 – Invalid Item ID when attempting to add new snipes, preventing them from completing the process.
We are actively investigating the issue and will work to resolve it as soon as possible.
We apologize for the inconvenience and appreciate your patience.
JustSnipe Support
=====
Our servers are scheduled for maintenance on 28 February 2025 00:00 to 03:00 (UTC-8). During this window, you might experience slow performance or temporary unavailability on JustSnipe.
Please be aware that any active snipes during this time may not be executed, potentially resulting in the loss of an auction. Additionally, certain sections of our website may be inaccessible and could display error messages.
We apologize for the short notice and appreciate your understanding.
JustSnipe Support
=====
Our servers will undergo maintenance on 24 January 2025 0:00 AM to 3:00 AM (UTC-7). During this time, JustSnipe may experience slow performance or temporary unresponsiveness.
Please
note that any active snipes during this period may not be executed,
resulting in potential loss of an auction. Some sections of our website
may also be unavailable and display error messages.
We apologize for the late notice and appreciate your understanding.
JustSnipe Support
=====
Our servers are scheduled for maintenance on 13 December 2024 00:00 to 03:00 (UTC-7). During this window, you might experience slow performance or temporary unavailability on JustSnipe.
Please be aware that any active snipes during this time may not be executed, potentially resulting in the loss of an auction. Additionally, certain sections of our website may be inaccessible and could display error messages.
We apologize for the short notice and appreciate your understanding.
JustSnipe Support
=====
Our servers will undergo maintenance on 25 October 0:00 AM to 3:00 AM (UTC-7). During this time, JustSnipe may experience slow performance or temporary unresponsiveness.
Please
note that any active snipes during this period may not be executed,
resulting in potential loss of an auction. Some sections of our website
may also be unavailable and display error messages.
We apologize for the late notice and appreciate your understanding.
JustSnipe Support
=====
We wanted to address an issue that some of you may have encountered while attempting to snipe an auction. If you've seen an error message stating, "Unconfirmed Registration: The user has not yet confirmed their registration another confirmation email will be sent to the user" along with the error code 1013, this error originates from eBay.
Unfortunately, we do not have further details on the cause of this issue. We recommend checking the email address you have registered with eBay and following any instructions provided to confirm your registration.
In addition, we suggest that you revalidate the security token you have with us to ensure smooth operation. Please follow this [link] for detailed instructions on how to revalidate your token.
We apologize for any inconvenience this may have caused and appreciate your understanding and cooperation.
JustSnipe Support
====
Our servers are scheduled for maintenance on 16 August 2024 00:00 to 03:00 (UTC-7). During this window, you might experience slow performance or temporary unavailability on JustSnipe.
Please be aware that any active snipes during this time may not be executed, potentially resulting in the loss of an auction. Additionally, certain sections of our website may be inaccessible and could display error messages.
We apologize for the short notice and appreciate your understanding.
JustSnipe Support
=====
Update: Issue Resolved
We are pleased to inform you that the issue causing the Error -50101 message on the JustSnipe browser extension has now been resolved. We apologize for any inconvenience this may have caused and appreciate your patience during this time.
If you encounter this issue again, please let us know immediately by providing the date and time the error occurred and the exact error message shown on your screen. This information will help us reproduce and address the issue from our end more effectively.
Once again, we apologize for any disruption this may have caused and thank you for your understanding.
If you have any further questions or need assistance, please do not hesitate to email us at support@justsnipe.com.
-----
We want to inform you that some users may experience an error message when clicking on the JustSnipe browser extension (add-on).
Error -50101:
One or more requests to the API server have failed.
Please rest assured that we are actively working to resolve this issue. We will provide updates as soon as a solution is found.
We sincerely apologize for any inconvenience this may cause. If you have any questions or need further assistance, please do not hesitate to email us at support@justsnipe.com. Our team will be happy to help you.
Thank you for your understanding and patience.
JustSnipe Support
===
Our servers will undergo maintenance on 28 June 2024 0:00 AM to 3:00 AM (UTC-7). During this time, JustSnipe may experience slow performance or temporary unresponsiveness.
Please note that any active snipes during this period may not be executed, resulting in potential loss of an auction. Some sections of our website may also be unavailable and display error messages.
We apologize for the late notice and appreciate your understanding.
JustSnipe Support
=====
Our servers will undergo maintenance on 10 May 2024 0:00 AM to 3:00 AM (UTC-7). During this time, JustSnipe may experience slow performance or temporary unresponsiveness.
Please
note that any active snipes during this period may not be executed,
resulting in potential loss of an auction. Some sections of our website
may also be unavailable and display error messages.
We apologize for the late notice and appreciate your understanding.
JustSnipe Support
=====
We are excited to announce that our system has just been updated with new features and improvements. However, in
order to fully experience these changes, you may need to perform a hard refresh on your browser.
A hard refresh will clear your browser's cache and reload the page from the server.
To perform a hard refresh on most browsers, please follow these simple steps:
Windows: Press CTRL + Shift + R
Mac: Press COMMAND + Shift + R
Linux: Press CTRL + Shift + R
You can also visit the following link to clear cache.
*** Important ***
Visiting the link below will clear all cache and setting that you have previously set.
To check the current version of the site, please scroll to the bottom of the JustSnipe page,
and you will see the version of the page on your system. Our current version is:
v.2.3.0
rel.2024-03-15T08:32:00Z
If the version displayed is different from the above, we recommend clearing your browser cache and restarting
your browser. This will ensure that you are accessing the latest version of our site and may resolve the issue.
We apologize for any inconvenience this may cause, but we believe that the benefits of the update will outweigh
any temporary inconvenience.
Thank you for your patience and understanding. If you have any questions or
concerns, please don't hesitate to reach out to our support team.
JustSnipe Support
=====